質量及環境政策 – Quality and Environmental Policy
我們秉承環境保育的理念，竭力為行政支援服務使用者提供及時、適當且優質的服務。為實現這一目標，大學建立並貫徹執行 ISO 9001 和 ISO 14001 標準的質量及環境管理系統。為滿足各使用者之需求並力求超其所望，我們做出以下承諾：
We strive to provide timely, appropriate and high quality services to administrative support users (A.S. users) in an environmentally responsible manner. In order to achieve this goals, the University has established and maintains a Quality and Environmental Management System complying with the ISO 9001 and ISO 14001 standards. We are dedicated to meeting the requirements and doing better than what is expected by those who use our services.To this end, we are committed to:
- Keep improve our service quality and environmental performance;
- Develop and improve UM’s campus environment for living, learning and working with guiding principles of customer-centred, user satisfaction and full staff commitment.
- Comply with all applicable local regulations and environmental requirements;
- Simplify administrative procedure where appropriate and give more autonomy and responsibility to different units within the University to optimise work efficiency and provide timely services to users;
- Prevent pollution, maximise energy efficiency, as well as to reduce the consumption of materials and other resources;
- Strengthen the environmental awareness of staff and students and incorporate environmental concepts in the design of buildings and facilities on the campus;
- Protect the natural and ecological environment of the campus; and
- Encourage external providers and contractors to enhance their service quality and environmental performance.